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Emergency Contact Numbers

Marz Homes is not only committed to the quality of your home, but we are also committed to the quality of our service, both during and after regular business hours.

If you experience an emergency at any time, please use the following contact information below.
Return to main Client Care page

Heating Emergency:

MainTemp Heating (Liz): 905-681-1515

Electrical Emergency:
Electricians TF Electric (Tony): 905-961-6835

Plumbing Emergency:
Plumber McConnell Plumbing (Jim)

  • Evenings: 905-383-1823 or 905-385-2953
  • Weekends: 905-961-1823 or 905-971-6690

Other Emergency:
If you are calling regarding any other emergency service, please have Russ Orrico paged, by calling (905)662-6666.

What constitutes an emergency?
Certain severe conditions constitute an emergency situation. An emergency is defined as any warrantable deficiency within the control of the builder that, if not attended to immediately, would likely result in imminent and substantial damage to the home, or would likely represent an imminent and substantial risk to the health and safety of its occupants. Examples of emergency situations include:

  • Total loss of heat between September 15 and May 15*
  • Gas leak*
  • Total loss of electricity*
  • Total loss of water supply*
  • Total sewage stoppage*
  • Plumbing leakage that requires complete water shut-off
  • Major collapse of any part of the home’s exterior or interior structure
  • Major water penetration on the interior walls or ceiling
  • A large pool of standing water inside the home
  • Any situation where the home is considered uninhabitable for health or safety reasons

*Emergency situations due to the failure of a municipality or utility to provide the service are not within the builder’s control.

My wife and I just finished our framing walk through at Paramount. Phil was excellent to deal with! He explained everything, answered any questions we had and was very friendly. We just wanted to thank Phil and acknowledge his great work. We're very pleased with the progress thus far and look forward to our finished home.

Ben R.

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  • Contact

    Marz Homes Holdings Inc.

    825 North Service Rd. Suite 200
    Stoney Creek, ON   L8E 0J7
    Phone. 905.662.3039
    Fax. 905.662.9130


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    I just want to express how pleased and happy I was with Rudy the customer service representative. He went above and beyond to help fix any issues, problems and concerns I had with my new place. He truly did seem like he cared and I really appreciated that.


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